Window Well Installation in the Niagara Region

What is a Window Well?

A window well is a small, open area outside a basement window that keeps soil and water away. It helps bring in sunlight and fresh air while protecting the window from leaks, flooding, and damage. Window wells also make it easier to escape during emergencies if the window is an exit.

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Why Window Wells Are Important for Your Basement?

Window wells are essential for homes with basement windows below ground level. They hold back soil and water, preventing leaks and protecting your basement from moisture damage. In addition to keeping water out, they allow natural light and ventilation, making basements brighter and less damp. Many window wells also serve as an emergency escape route, meeting building code requirements. To ensure effectiveness, keep them clear of debris and maintain proper drainage, helping to avoid costly foundation repairs and water issues. 

In Canada, basement flooding is a common problem, especially during heavy rain or when snow melts quickly. According to the Government of Canada, one of the best ways to reduce basement water damage is to improve drainage around your home, and that includes installing or upgrading window wells with proper drainage pipes.

Here’s why window wells are important for your basement:

  • They keep water away from your basement windows.
  • They let in natural light and fresh air safely.
  • They reduce the chance of water leaks, mold, and foundation damage.
  • When paired with a drain, they help move water away from your home fast.


If your window well is cracked, rusty, or doesn’t drain properly, it can lead to flooding. That’s why a proper window well installation is not just for looks; it’s a key part of basement protection in the Niagara Region, where weather changes often.

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Is a Window Well Necessary?

Yes, a window well is needed if your basement windows are below the ground level. It helps stop water, soil, and snow from pressing against the window. This protects your basement from leaks, moisture, and flooding. Window wells also bring in sunlight and fresh air. If you have a bedroom in the basement, a window well with an egress window may be required by law. The Ontario Building Code says every basement bedroom must have a safe exit. Also, if you are using window well cover, it must be easily to open from the inside without the use of tools and special knowledge.

The Government of Canadaalso says good outdoor drainage, like window wells and drains, can help prevent basement flooding, which is one of the most common and costly problems in Canadian homes.
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Why Should I Install a Window Well in My Home?

You should install a window well in your home because it prevents water and soil from leaking into your basement, allows natural light to enter and brighten the space, improves ventilation to reduce dampness, provides an emergency escape route to meet building code requirements, and helps protect your foundation from costly damage. Proper installation and regular maintenance will ensure your window well continues to keep your basement safe, comfortable, and protected for years to come.

Frequent basement leaks, damp smells, or window damage are early warning signs. You should be prepared for any misshapenning related to water damage because Basement flooding is Canada’s costliest hazard, causing over $40,000 in average damage per incident. (source) Here are some clear signs that it might be time to replace or upgrade your window well:

Our Window Well Installation Process

We install durable window wells with proper drainage, using steel or plastic materials, crushed stone, and optional covers to keep your basement dry, safe, and protected from water damage.

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Types of Window Wells We Install in the Niagara Region

In the Niagara Region, common types of window wells for basements include galvanized steel, concrete, and fiberglass. These wells are chosen for their durability to withstand the local climate, including freeze-thaw cycles. They are available in various shapes and sizes to accommodate different window types and building codes, including egress wells for emergency exits. It is essential that all window wells have a proper drainage system to prevent water accumulation. At McDowell Drain & Waterproofing, we install many kinds of window wells in homes across the Niagara Region including Thorold, St. Catharines, Welland etc. Our options include strong metal window wells, rust-free plastic ones, and stylish stone-look designs. Every home is different, so choose the right type that fits your requirements.

Here are the types we offer:

  • Metal window wells – strong, durable, and good for most homes
  • Plastic window wells – lightweight, rust-proof, and easy to maintain
  • Stone-look window wells – add a nicer look to your yard
  • Egress window wells – large enough for safe basement exits
  • Custom and deep wells – made for tall or unusual basement windows
  • Wells with drains and covers – help stop flooding and keep out debris

What is the Difference Between a Regular Window Well and an Egress Window Well?

The main difference between a regular window well and an egress window well comes down to purpose and safety. An egress window well is built to meet building codes as an emergency escape route, so it’s larger and often includes a built-in ladder or steps to make it easy to climb out in case of an emergency. A regular window well, on the other hand, is mainly there to let in light and keep water away from the basement window, without being big enough for someone to safely exit.

Here’s more detailed breakdown to help you understand better. 

Regular Window Well

  • Designed to keep soil and water away from basement windows.
  • Helps with drainage and lets in natural light.
  • No specific size requirements.
  • Commonly installed for non-bedroom basement windows.
  • May not allow a person to climb out in an emergency.

Egress Window Well

  • Specifically required for bedrooms or living spaces in the basement.
  • Must meet Ontario Building Code for emergency escape and rescue.
  • Requires a larger size (usually minimum 30″ projection from the wall and 3.77 sq. ft. of openable area).
  • Needs steps or a built-in ladder if deeper than 24 inches.
  • Always includes proper drainage to prevent water buildup.

How Much Does Window Well Installation Cost in the Niagara Region?

In the Niagara Region, installing a window well typically costs between $1,800 and $3,000 or more, depending on a few key factors. The price can change based on the material you choose, the size of the well, whether it’s a standard or custom design, and how complex the installation is. If it’s for an egress window, the cost is often higher because it may require deeper excavation, extra structural work, and professional services like land surveying or engineering to make sure everything is safe and up to code. You should run our cost calculator for better understanding.

We use strong, long-lasting materials and make sure every installation meets Ontario Building CodePricing includes excavation, backfill, gravel, drainage, and expert labor.

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Niagara Falls – Basement Flooding Protection Subsidy

St. Catharines – Enhanced Basement Flooding Protection Subsidy

  • Covers up to 90% of costs (max $5,000) for sump pumps, backwater valves, weeping tile disconnection, or re-routing to a sump.
  • For homes built before 2012 (including duplex/triplex).
 
  • Up to $6,000 for backwater valve, sump pumpwith battery backup, and foundation drain disconnection.
  • Requires permits, inspections, city-approved contractor, and up-to-date property taxes.

Check out our rebates page for more details. 

Benefits of Professional Window Well Installation

Professional window well installation reduces basement water problems and protects your foundation from costly damage. Experts make sure the well is installed correctly for proper drainage, keeping water away from your home. They also ensure the work meets local building codes, especially for egress windows that need to serve as safe emergency exits. A professional job is built to last, often comes with a warranty, and saves you from future repair costs while giving you peace of mind that your basement is safe and dry. Since nearly 28% of homeowner insurance claims are due to water damage or freezing and the average payout is nearly $13,954, proper installation offers real savings and protection. (source)

Do Window Wells Need to be Attached to the Foundation?

Yes, window wells must be attached to the foundation to stay secure, prevent water leaks, and ensure proper drainage. This keeps them tight against the wall so they do not move over time from soil pressure or changes in weather. If they are not secured, gaps can form, letting water and debris into the basement. Using masonry anchors and sealant helps keep the well in place, prevents leaks, and makes sure it stays safe and stable if it needs to be used as an emergency escape.

Here’s why it is important:

  • Prevents shifting or collapse: Fastening the well to the foundation keeps it stable and in place, especially during heavy rains or soil movement.
  • Seals out water: Proper attachment helps create a tight seal between the well and the wall, reducing the risk of water leaking into the basement.
  • Maintains proper drainage: A fixed position ensures the well works correctly with the drainage system and doesn’t tilt or sink. 

Most window wells are attached using rust-resistant anchor bolts directly into the concrete foundation. This ensures long-term durability and safety.

Common Window Well Problems & How We Fix Them

At McDowell Drain & Waterproofing, we fix common window well problems like water pooling, rust, and collapsing wells. We use strong materials, proper drainage, and secure installation to protect your basement and keep your window wells working perfectly for years.

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Why Choose McDowell Drain & Waterproofing in St. Catharines?

Keeping a basement dry isn’t just about fixing one leak. It’s about knowing the problem, solving it right, and making sure it doesn’t come back. That’s what we’ve been doing for homeowners in St. Catharines and the Niagara Region for a very long time. Here’s why people choose us.

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When Jennifer reached out, her basement window area had poor drainage, leading to past water issues during heavy rain. Water would collect around the window, putting pressure on the foundation and risking basement leaks.

Our solution? We installed a new window well with a built-in drainage system, connected it to the home’s waterproofing, and added clean gravel for optimal water flow. We also ensured the base was graded away from the window to prevent pooling.

Now, even after multiple heavy rains, Jennifer’s basement is completely dry, proof that the right drainage solution makes all the difference.
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Choosing the right team for a window well matters. At McDowell Drain & Waterproofing, we focus on safety, proper drainage, clear prices, and customer support. We've been doing this for years across the Niagara Region and we stand by our work.

Call McDowell Drain & Waterproofing at (905) 431-5612 or email us at sink2sewer@gmail.com to get started.

Frequently Asked Questions

Are window wells supposed to fill with water?
No, they shouldn’t fill with water, if they do, there may be drainage problems.
Yes, but it’s risky, without a drain, water can leak into your basement.
No, you should hire professionals like McDowell Drain Services.
Usually 2 to 4 hours per window if done properly.
Yes, a drain is recommended to prevent water buildup and flooding.