About Us

Over 45 Years of Trusted Drainage & Waterproofing in Niagara

For over 45 years, McDowell Drain Services has been the go-to expert for drainage, sewer, and waterproofing solutions across the Niagara Region. In business since 1980, we’ve built a reputation based on integrity, expertise, and customer-first service, ensuring every job is done right the first time.

Specialized Drainage Solutions

We tackle all types of drainage, sewage, and waterproofing issues—no job is too big or small. With a one-customer-at-a-time approach, we provide personalized solutions to protect homes and businesses in St. Catharines, Niagara Falls, Welland, Thorold, Fort Erie, and beyond.

Comprehensive Drainage & Waterproofing Services

Whether it’s residential or commercial, our experienced professionals offer customized solutions to eliminate clogging, flooding, and moisture-related damage. Unlike franchises, we are an independent, locally owned company, ensuring honest, non-commission-based recommendations with a focus on quality workmanship and long-term solutions.

WE ARE GOOGLE GUARANTEED SERVICE PROVIDERS.

OUR WARRANTY

At McDowell Drain Services, we believe that investing in a reliable plumbing system should give you peace of mind for years to come. That’s why we offer a 20-Year Transferable Warranty on all underground pipework repairs and replacements. Plus, to provide extra reassurance, we also provide a 30-day warranty for times when you need us to quickly clear a clog (some conditions may apply). Let us take the worry out of your plumbing needs and make sure everything is running smoothly so you can go back to your regular routine.

Our Journey

The McDowell Drain & Waterproofing Story

At McDowell Drain & Waterproofing, our story is rooted in a commitment to excellence, customer service, and a passion for solving problems.

The Beginning: A Foundation Built on Experience

After leaving high school, our founder pursued a career in the oil and gas industry in Scotland. In 1980, he joined Dyno Rod UK, a drain and sewer service company, where he honed the skills that would become the cornerstone of McDowell Drain & Waterproofing. This experience laid the foundation for his future success in the drainage and waterproofing industry.

In 1990, he emigrated to Canada and joined a leading rooter company as an underground supervisor. However, as time passed, he observed a shift in the industry—sales took precedence over customer service. Believing that customers deserved better, he took a leap of faith and founded McDowell Drain & Waterproofing in 1995, driven by the principle of “customer service first.”

Growth and Expansion (1995–2005)

The business started with a focus on drain cleaning and sewer services, quickly gaining a reputation for reliability and expertise in the Niagara Region.

By 2000, McDowell expanded its services to include:
• Basement Waterproofing
• Sump Pump Installations
• Backwater Valves
• Sewer Camera Inspections

With these additions, we became a comprehensive solution for homeowners facing water and drainage issues. At the same time, we extended our reach to more locations across the Niagara Region, including St. Catharines, Niagara Falls, Welland, Thorold, and Grimsby.

Innovation and Technology (2005–2015)

In our quest to provide the best service, we embraced cutting-edge technology. By 2005, McDowell introduced trenchless sewer replacement, allowing us to solve complex problems without the need for disruptive digging. We also invested in advanced sewer cameras and hydro jetting equipment, ensuring faster, more accurate diagnoses and long-term solutions for our customers.

Commitment to Excellence (2015–2025)

Over the past decade, McDowell Drain & Waterproofing has solidified its reputation as a trusted name in the Niagara Region. By 2020, we had expanded our team of skilled technicians and increased our service coverage to include Fort Erie, Lincoln, Port Colborne, West Lincoln, Pelham, and Wainfleet.

Our dedication to customer service remains unchanged. We continue to provide non-commissioned advice and tailored solutions, ensuring every homeowner gets the care and expertise they deserve.

Looking Ahead (2025 and Beyond)

With over 45 years of industry experience and a team of highly trained professionals, McDowell Drain & Waterproofing is committed to staying ahead of the curve. Our focus on innovation, reliability, and exceptional customer service drives us forward as we continue to serve the Niagara Region and beyond.

Whether it’s a simple clogged drain or a complex waterproofing project, McDowell Drain & Waterproofing is here to protect your home and provide peace of mind for years to come.

Growth and Expansion

The business started with a focus on drain cleaning and sewer services, quickly gaining a reputation for reliability and expertise in the Niagara Region.

By 2000, McDowell expanded its services to include:
• Basement Waterproofing
• Sump Pump Installations
• Backwater Valves
• Sewer Camera Inspections

With these additions, we became a comprehensive solution for homeowners facing water and drainage issues. At the same time, we extended our reach to more locations across the Niagara Region, including St. Catharines, Niagara Falls, Welland, Thorold, and Grimsby.

Commitment to Excellence

Over the past decade, McDowell Drain & Waterproofing has solidified its reputation as a trusted name in the Niagara Region. By 2020, we had expanded our team of skilled technicians and increased our service coverage to include Fort Erie, Lincoln, Port Colborne, West Lincoln, Pelham, and Wainfleet.

Our dedication to customer service remains unchanged. We continue to provide non-commissioned advice and tailored solutions, ensuring every homeowner gets the care and expertise they deserve.

The Beginning: A Foundation Built on Experience

After leaving high school, our founder pursued a career in the oil and gas industry in Scotland. In 1980, he joined Dyno Rod UK, a drain and sewer service company, where he honed the skills that would become the cornerstone of McDowell Drain & Waterproofing. This experience laid the foundation for his future success in the drainage and waterproofing industry.

In 1990, he emigrated to Canada and joined a leading rooter company as an underground supervisor. However, as time passed, he observed a shift in the industry—sales took precedence over customer service. Believing that customers deserved better, he took a leap of faith and founded McDowell Drain & Waterproofing in 1995, driven by the principle of “customer service first.”

Innovation and Technology

In our quest to provide the best service, we embraced cutting-edge technology. By 2005, McDowell introduced trenchless sewer replacement, allowing us to solve complex problems without the need for disruptive digging. We also invested in advanced sewer cameras and hydro jetting equipment, ensuring faster, more accurate diagnoses and long-term solutions for our customers.

Looking Ahead

With over 45 years of industry experience and a team of highly trained professionals, McDowell Drain & Waterproofing is committed to staying ahead of the curve. Our focus on innovation, reliability, and exceptional customer service drives us forward as we continue to serve the Niagara Region and beyond.

Whether it’s a simple clogged drain or a complex waterproofing project, McDowell Drain & Waterproofing is here to protect your home and provide peace of mind for years to come.

Why Choose Us?

McDowell Drain Services are the experts when it comes to drain & waterproofing needs in Niagara Region. With an experienced, knowledgeable team dedicated to offering you exemplary service, you can rest assured that your needs will be addressed efficiently, professionally and cost effectively.

Our team use only high quality products and technologies to ensure the job is done right the first time – every time. We understand how important it is for our customers to feel secure that their jobs are completed properly. Therefore we provide a satisfaction guarantee so you can be sure we will deliver on our promise. See some recent work.

Put your trust in McDowell Drain Services for all your drain & waterproofing needs and enjoy peace of mind!

Why Homeowners in Niagara Trust McDowell Drain Services

Experienced & Certified Experts

With over 45 years of hands-on experience, our fully licensed and insured technicians provide expert drainage, waterproofing, and sewer solutions across the Niagara Region.

Advanced Drainage Technology

We use cutting-edge equipment like sewer cameras, hydro jetting, and trenchless repair technology to deliver fast, non-invasive solutions that keep your home dry and damage-free.

Local Specialists for Niagara’s Unique Climate

Heavy rains, snowmelt, and fluctuating temperatures can cause serious drainage issues. As a Niagara-based company, we understand local soil conditions, water tables, and weather challenges, ensuring tailored waterproofing and drainage solutions that last.

24/7 Emergency Drain & Sewer Support

Drain backups and basement floods don’t wait for business hours, and neither do we! McDowell Drain Services offers round-the-clock emergency plumbing, sewer, and drain services in St. Catharines, Niagara Falls, Welland, Thorold, Fort Erie, and beyond.

Quick Solutions

From the moment you contact us, rest assured that we will respond quickly with the expertise and next steps necessary to resolve your problem. Services are completed correctly so that no further problems arise - giving customers peace of mind.

Reliable Service

No matter what type of drain emergency you may find yourself in, McDowell Drain Services is dedicated to providing top-level service and reliable solutions at an affordable cost as a Plumbfit registered business.

Expert knowledge

We take pride in our knowledgeable staff and expert technicians who have years of experience and training under their belts. They possess the skills necessary to effectively serve the community through their work.

We are honored to have won our customers' trust.

We are proud to have earned the trust and confidence of our customers through our commitment to excellence and exceptional service.

Sara Swayze

We had some drainage issues and called McDowell Drain & Waterproofing. It was GREAT service, he called me right back and was here within 2 hours. Solved the problem and haven’t had any issues since. On top of great service, Stuart was very friendly, helpful and knowledgeable! I would highly recommend and will certainly be calling him for any plumbing issues we may have in the future!:)

Sara Swayze

David North

Professional from first contact to job completion. Job was to install a sewer backwater valve but once the floor was opened, it was evident that a sump pump installation was also required. Quickly pivoted to accommodate the additional work scope and still meet the timeline completion. Stuart, the owner is knowledgeable, professional and puts you at ease. Alex the installer did great work and paid attention to details. He was always receptive to any questions or concerns. Would not hesitate to recommend them for your plumbing needs.

David North

Nancy Heckman

MCDOWELL DRAIN & WATERPROOFING, led by Stuart, truly stands out in the professional field. As someone with experience in spotting professionalism, I was thoroughly impressed by Stuart’s ability to listen attentively and resolve the issue promptly as promised. His honesty and competitive pricing, coupled with the high quality of his work, make him a standout choice for any drain and waterproofing needs. I wholeheartedly recommend him to anyone seeking top-notch service in this field!

Nancy Heckman

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