Questions to Ask Before You Hire a Waterproofing Contractor
Picture this: there’s a small damp patch in your basement. Maybe it smells a bit musty, or you notice a
October 31, 2025
A window well is a small, open area outside a basement window that keeps soil and water away. It helps bring in sunlight and fresh air while protecting the window from leaks, flooding, and damage. Window wells also make it easier to escape during emergencies if the window is an exit.
Window wells are essential for homes with basement windows below ground level. They hold back soil and water, preventing leaks and protecting your basement from moisture damage. In addition to keeping water out, they allow natural light and ventilation, making basements brighter and less damp. Many window wells also serve as an emergency escape route, meeting building code requirements. To ensure effectiveness, keep them clear of debris and maintain proper drainage, helping to avoid costly foundation repairs and water issues.
In Canada, basement flooding is a common problem, especially during heavy rain or when snow melts quickly. According to the Government of Canada, one of the best ways to reduce basement water damage is to improve drainage around your home, and that includes installing or upgrading window wells with proper drainage pipes.
Here’s why window wells are important for your basement:
If your window well is cracked, rusty, or doesn’t drain properly, it can lead to flooding. That’s why a proper window well installation is not just for looks; it’s a key part of basement protection in the Niagara Region, where weather changes often. Learn more about our foundation repair services.
Yes, a window well is needed if your basement windows are below the ground level. It helps stop water, soil, and snow from pressing against the window. This protects your basement from leaks, moisture, and flooding. Window wells also bring in sunlight and fresh air. If you have a bedroom in the basement, a window well with an egress window may be required by law. The Ontario Building Code says every basement bedroom must have a safe exit. Also, if you are using window well cover, it must be easily to open from the inside without the use of tools and special knowledge.
The Government of Canadaalso says good outdoor drainage, like window wells and drains, can help prevent basement flooding, which is one of the most common and costly problems in Canadian homes.
You should install a window well in your home because it prevents water and soil from leaking into your basement, allows natural light to enter and brighten the space, improves ventilation to reduce dampness, provides an emergency escape route to meet building code requirements, and helps protect your foundation from costly damage. Proper installation and regular maintenance will ensure your window well continues to keep your basement safe, comfortable, and protected for years to come.
Frequent basement leaks, damp smells, or window damage are early warning signs. You should be prepared for any misshapenning related to water damage because Basement flooding is Canada’s costliest hazard, causing over $40,000 in average damage per incident. (source)
Here are some clear signs that it might be time to replace or upgrade your window well:
We install durable window wells with proper drainage, using steel or plastic materials, crushed stone, and optional covers to keep your basement dry, safe, and protected from water damage.
In the Niagara Region, common types of window wells for basements include galvanized steel, concrete, and fiberglass. These wells are chosen for their durability to withstand the local climate, including freeze-thaw cycles. They are available in various shapes and sizes to accommodate different window types and building codes, including egress wells for emergency exits. It is essential that all window wells have a proper drainage system to prevent water accumulation. At McDowell Drain & Waterproofing, we install many kinds of window wells in homes across the Niagara Region including Thorold, St. Catharines, Welland etc. Our options include strong metal window wells, rust-free plastic ones, and stylish stone-look designs. Every home is different, so choose the right type that fits your requirements.
Here are the types we offer:
In the Niagara Region, installing a window well typically costs between $1,800 and $3,000 or more, depending on a few key factors. The price can change based on the material you choose, the size of the well, whether it’s a standard or custom design, and how complex the installation is. If it’s for an egress window, the cost is often higher because it may require deeper excavation, extra structural work, and professional services like land surveying or engineering to make sure everything is safe and up to code. You should run our cost calculator for better understanding.
We use strong, long-lasting materials and make sure every installation meets Ontario Building Code. Pricing includes excavation, backfill, gravel, drainage, and expert labor.
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Professional window well installation reduces basement water problems and protects your foundation from costly damage. Experts make sure the well is installed correctly for proper drainage, keeping water away from your home. They also ensure the work meets local building codes, especially for egress windows that need to serve as safe emergency exits. A professional job is built to last, often comes with a warranty, and saves you from future repair costs while giving you peace of mind that your basement is safe and dry. Since nearly 28% of homeowner insurance claims are due to water damage or freezing and the average payout is nearly $13,954, proper installation offers real savings and protection. (source)
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Yes, window wells must be attached to the foundation to stay secure, prevent water leaks, and ensure proper drainage. This keeps them tight against the wall so they do not move over time from soil pressure or changes in weather. If they are not secured, gaps can form, letting water and debris into the basement. Using masonry anchors and sealant helps keep the well in place, prevents leaks, and makes sure it stays safe and stable if it needs to be used as an emergency escape.
Here’s why it is important:
Most window wells are attached using rust-resistant anchor bolts directly into the concrete foundation. This ensures long-term durability and safety.
At McDowell Drain & Waterproofing, we fix common window well problems like water pooling, rust, and collapsing wells. We use strong materials, proper drainage, and secure installation to protect your basement and keep your window wells working perfectly for years.
Keeping a basement dry isn’t just about fixing one leak. It’s about knowing the problem, solving it right, and making sure it doesn’t come back. That’s what we’ve been doing for homeowners in St. Catharines and the Niagara Region for a very long time. Here’s why people choose us.
Decades of proven expertise in waterproofing and drainage.
– Tailored designs to match each property’s needs.
Verified quality and trusted service.
Strong track record of successful results.
Long-term coverage, even for future owners.
Fast help for urgent issues anytime.
Durable, reliable, and lasting results.
Best work at honest rates with no hidden fees.
When Jennifer reached out, her basement window area had poor drainage, leading to past water issues during heavy rain. Water would collect around the window, putting pressure on the foundation and risking basement leaks.
Our solution? We installed a new window well with a built-in drainage system, connected it to the home’s waterproofing, and added clean gravel for optimal water flow. We also ensured the base was graded away from the window to prevent pooling.
Now, even after multiple heavy rains, Jennifer’s basement is completely dry, proof that the right drainage solution makes all the difference.
Homeowners in Fort Erie,Thorold, Lincoln, and beyond trust us. Check Out Their Stories
Choosing the right team for a window well matters. At McDowell Drain & Waterproofing, we focus on safety, proper drainage, clear prices, and customer support. We've been doing this for years across the Niagara Region and we stand by our work.
Call McDowell Drain & Waterproofing at (905) 431-5612 or email us at sink2sewer@gmail.com to get started.
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