
Questions to Ask Before You Hire a Waterproofing Contractor
Picture this: there’s a small damp patch in your basement. Maybe it smells a bit musty, or you notice a
A backwater valve (also called a sewer backflow preventer) is a one-way valve installed on your home’s main sewer line to block unwanted sewage from reversing into your basement or ground-floor drains. When city sewers become overwhelmed—during heavy rains or blockages—a backwater valve ensures wastewater flows out, not in, safeguarding your home from health hazards and expensive water damage.
Thorold’s proximity to the Welland Canal and its low-lying neighborhoods such as Confederation Heights, Downtown Thorold, and Port Robinson make sewer backflow a real threat:
● High Groundwater & Canal Proximity: Heavy precipitation and canal surges can overwhelm municipal sewers.
● Clay‐Rich Soils: Poor drainage in Rolling Meadows and Allanburg can cause local sewer backups.
● Historic Infrastructure: Older sections of Thorold often have undersized lines prone to blockages.
● Urban Runoff: Stormwater from Pine Street and the downtown core can back up into residential drains.
Watch for these warning signs in your Thorold basement:
Pro Tip: If you spot any of these, schedule sump pump maintenance Thorold or consider a full sump pump replacement Thorold.
Looking to protect against both groundwater and sewage? Pair your backwater valve with our sump pump installation in Thorold for total basement flood protection
Survey your sewer layout and flood-risk areas.
Choose the right model (flapper, swing-check, or interceptor).
Minimal excavation, precise valve placement, and secure sealing.
Simulate reverse flow to confirm reliable closure.
Demonstrate operation and schedule your annual backwater valve maintenance.
With more than 45 years in the industry, we bring unmatched expertise, hands-on knowledge, and proven reliability to every job.
Google-Guaranteed technicians meet all Ontario plumbing codes.
We’ve successfully completed over 3,500 drainage and waterproofing projects across the region—earning the trust of homeowners and businesses alike.
Written quotes—no hidden fees, no surprises
On-site within an hour for backwater valve repair in Thorold.
Parts, labor, and an annual maintenance program
A century-old home near King Street saw raw sewage back up through floor drains during heavy rain. McDowell’s team:
Result: No further backups—even during the next major storm.
When your Welland home’s health is at stake, trust the experts who care.
Guarantees wastewater only leaves your home.
Eliminates contact with raw sewage and pathogens.
Avoids damage to floors, walls, and personal items.
Many insurers require backflow prevention for coverage.
Bypass costly cleanup, mold remediation, and repairs.
Services Offered
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Call (905) 431-5612 now for 24/7 emergency backflow prevention services in Thorold.
Services Offered
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Email Address
Posted on Mark SwanTrustindex verifies that the original source of the review is Google. I had a sewer backup and pipe failure (the pipe is exposed in the basement, so we had sewage all over our basement). I called McDowell Drain Services based on other reviews, and he had sewerline camera equipment. Stuart McDowell, the owner, was at our house the next day to do a temporary fix on the pipe. The pipe had to be replaced, including a section of pipe outside of the house. He showed me the camera view from inside the pipe that confirmed the extent of the outside repair/replacement, to about 1.5m from the face of the building. His team came on the agreed-upon day and time. The team worked very hard and did an excellent job, including cleanup, all in a day, thus limiting downtime for our use of the sewer. I recommend McDowell Drain Services based on our experience.Posted on Antal AbelTrustindex verifies that the original source of the review is Google. Stuart and his team are the best. They are the only plumbers in all of Niagara to offer trenchless drain replacement saving me thousands on digging up my front lawn. He has also installed a sump pump system in my basement as well as a full bathroom rough-in and waste pump. The work was done professionally and in a timely manner. Stuart is quick to respond to my queries and takes pride in his work. There is no question- Stuart is the first guy I call if I ever have a plumbing issue, big or small!Posted on Chris MansurTrustindex verifies that the original source of the review is Google. McDowell Drain & Waterproofing is my go-to company for any drainage issues. I wouldn’t call anyone else. This is now the second time I’ve used their services and both times the service was exceptional. Stuart is one of the nicest and most honest, knowledgeable, and reliable professionals I’ve ever dealt with. Both times that I had flooding issues, he was quick to respond, gave very reasonable quotes, finished on time, and provided services that exceeded my expectations. He also ensured I was happy with the service at the end. I’ve even had other contractors on unrelated issues tell me how good the quality of work is with the water mitigation system that he installed. 5/5 stars!Posted on Adina AslamTrustindex verifies that the original source of the review is Google. Stuart was so helpful form the start. He not only gave me an accurate quote over the phone, but also followed through and charged me the exact amount that was quoted initially while other companies would charge a service fee to even come out and look at the issue. He provided same day service. He spent several hours in fixing the kitchen drain and cleaning it out, but charged a very low amount for his labour. He sent me photos of the issue, kept calling me throughout the process to explain the steps he was taking to fix it and then cleaned up before he left. It was a really tough mess stuck in the pipes that would’ve cost me twice to get it cleaned by someone else. I appreciate the honesty and excellent customer service he provided me with throughout the process. I can’t say enough good things about him. I will for sure be calling Stuart for any of the future plumbing needs. Thankyou for resolving this issue promptly and doing it so professionallyPosted on Ryan SicilianoTrustindex verifies that the original source of the review is Google. We had a sewage issue and Stuart quickly answered the call and cleared the pipes. He then quickly located the problem. He assured me that he would soon have a crew out to resolve the issue. He told me I could call him if anything came up before workers arrived. Contacted me on which was a Sunday and said a crew would be out Monday morning which they were! Where the sewer needed to be replaced was below my porch into the basement. The crew Alek and Igor dug by hand. This was even more laborious job due to the thick clay in our area. The job was completed and work site cleaned up impeccably. I am thankful to Stuart for his immediate attention and honest assessment! Also for the great crew he provided. They were professional, respectful and cheerful through the duration of the grueling and unpleasant work they have to deal with. Thank you so much!! Update...Called Stuart as having sewer smell in basement. He came over immediately and found the issue. There was no cap on a drain from a previous installation that he hadn't done. Stuart went out to Home Depot purchased a drain cover, returned and replaced it! His immediate responses and kindness go above and beyond! I am so very grateful! Gaye SicilianoPosted on Lynn HarrisTrustindex verifies that the original source of the review is Google. RESPONSIVE. KNOWLEDGEABLE. AFFORDABLE. AMAZING. I chose McDowell Drain and Waterproofing based on reviews, and I am happy to say I had the same great experience as many others! Stuart is a true pro - responded to our request right away, and came out the next day. He explained everything and showed images of the issue, and within the week his crew was working on our drain repair. His crew was amazing and went above and beyond our expectations. Highly recommended!Posted on Prabh SandeepTrustindex verifies that the original source of the review is Google. Highly recommend this waterproofing team in Niagara! They installed a sump pump and did exterior waterproofing using top-quality materials. Stu and his crew were knowledgeable, kind, and did an amazing job at a fair price. Thank you for saving our home!Posted on Prabhjot KaurTrustindex verifies that the original source of the review is Google. Best waterproofing contractors in the niagara region. They installed sump pump in my house in niagara and also did exterior waterproofing, they used high quality products and team was very compassionate and knowledgeable. They are expert at what they do, thank you stu for amazing work you did, you really saved us at a very reasonable price.Posted on Orma BleeksTrustindex verifies that the original source of the review is Google. Stuart and his crew highly efficient, explained the process, dealt with complications at no extra cost and my lawn looks better than it did before. Also the least expensive quote. A true professional who takes pride in his work.Posted on Bones380Trustindex verifies that the original source of the review is Google. Stuart went above and beyond for me. It was a delight to work with an honest contractor for a change. He and his team were tidy, punctual and fast! As a bonus, he gave me the best quote! Highly, highly recommend McDowell Drain & Waterproofing.

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We recommend annual maintenance in Thorold to clear debris and verify operation.
No—properly installed valves allow normal wastewater exit while blocking reverse pressure.
Yes—a sump pump handles groundwater, while a backwater valve stops sewer backup. Combine both for complete flood protection.
Most installations are completed in one day, depending on line access.
Many insurers offer discounts or require backflow prevention for full sewer backup coverage.